Junior Consultant

Join Us as a Junior Consultant at Utility Direct

Are you ready to kickstart your career in a fast-paced, customer-focused environment? As a Junior Consultant at Utility Direct, you’ll help new residents and expats navigate the process of setting up essential home services like electricity, gas, and internet. Your role will be key in providing a seamless experience and ensuring that customers feel supported every step of the way.

What You’ll Do:

• As a Junior Consultant, you will engage with customers to understand their needs and guide them through the process of setting up essential home services.
• You will offer personalized support by answering customer inquiries and helping them find the best options for utilities, internet, and mobile services.
• You will manage customer accounts and follow up to ensure their services are set up correctly and efficiently.
• You will work closely with internal teams to ensure that customer needs are met and to improve the overall customer experience.
• You will contribute to achieving company goals by helping new residents and expats have a smooth transition into their new homes.

What We’re Looking For:

• We’re seeking individuals who are customer-focused and eager to learn.
• You should have strong communication skills and a problem-solving mindset.
• A proactive attitude and the ability to work in a fast-paced environment are important.
• You should be comfortable managing multiple customer inquiries and providing clear, effective guidance.
• Experience in customer service, sales, or consulting is a plus, but not required.

What You’ll Get:

1. Hands-on experience working directly with customers and making a real impact.
2. Opportunities for career growth and development within a supportive team.
3. A dynamic and collaborative work environment.
4. Competitive salary and benefits.
5. Flexible working conditions.